social customer service news27.04.2018 How emojis are changing customer conversations Emojis have revolutionized the way we communicate, both personally and professionally. With
Social Media08.03.2018 How to use Twitter (X) & Facebook to measure customer satisfaction Twitter and Facebook have become essential platforms for businesses to connect with
Social Media02.03.2018 How to use social media for crisis management Social media plays a significant role in shaping public perception, and influencing
Social Media22.02.2018 7 common social customer service pain points (and how to fix them) Social media is quickly becoming the channel of choice for consumers who
social customer service news25.01.2018 5 reasons to use Twitter and Facebook for customer service Although many businesses use Twitter and Facebook for marketing activities, many have
social customer service news17.11.2017 Taking a strategic approach to social customer service Taking a strategic approach to social customer service is crucial for elevating
